We provide Microsoft Dynamics 365 update support options to help companies smoothly test, fix and upgrade their CRM system to the latest version.
Dynamics 365 Update Support
Test, fix and upgrade
The new upgrade approach
Microsoft have changed how Dynamics 365 will be updated, which has a big impact on customers. Previously Dynamics 365 customers could delay and schedule updates but now Microsoft are enforcing a continuous delivery schedule so all customers must update to the latest version when it is released. While this poses some initial challenges for companies, overall, it is a positive new mindset and approach to be adopting.
How we can help
We know that the new, automated update process can be daunting for companies, so we provide Dynamics Update Packages to help you smoothly manage the process. We begin with an upgrade health check and then provide two options so you choose the level that suits you depending on your in-house skillset and requirements.
Health Check
We begin with a 2-day CRM upgrade health check in order to understand your technical setup and compare it against the next planned Dynamics 365 upgrade (such as deprecated functionality, systems changes and customisation impacts). This then allows us to be able to accurately provide costs and timescales for the update – and it could be that you simply use this report to carry out the work yourselves. View our packaged offering on Microsoft AppSource.
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How we can help
We know that the new, automated update process can be daunting for companies, so we provide Dynamics Update Packages to help you smoothly manage the process. We begin with an upgrade health check and then provide two options so you choose the level that suits you depending on your in-house skillset and requirements.
-
Health Check
We begin with a 2-day CRM upgrade health check in order to understand your technical setup and compare it against the next planned Dynamics 365 upgrade (such as deprecated functionality, systems changes and customisation impacts). This then allows us to be able to accurately provide costs and timescales for the update – and it could be that you simply use this report to carry out the work yourselves. View our packaged offering on Microsoft AppSource.
Microsoft Dynamics 365
Introducing the new Unified Interface
he new Unified Interface for Microsoft Dynamics 365 is already available but turned off by default. While you do not have to enable it yet, it is worth considering switching to the new user interface before it becomes mandatory or you miss out on its benefits
This new interface is now the ‘norm’ for Microsoft so new features or updates may not be available via the old interface. With some big visual changes, time will need to be set aside to test for any impacts on your system and the help train staff so they adopt the new style.
Accreditations
Committed to the highest standards
