Microsoft Dynamics 365

Achieve the remarkable with Dynamics 365

Our Dynamics 365 consultancy services help deliver high-performing and customised Dynamics 365 solutions for commercial businesses, charities, membership organisations, and not-for-profits.

Explore the possibilities of Dynamics 365

Microsoft Dynamics 365 is a market-leading business applications and CRM platform. It can be completely customised, and integrated with other systems to fit your requirements—streamlining how your business operates and interacts with your customers.

The power and flexibility of Dynamics 365 offers endless possibilities. We’re here to help you harness this and make the platform work for you.

As a leading UK Dynamics 365 Partner with over a decade of experience, we’ve worked with some of the UK’s best-known charities and commercial organisations.

Ready to turn your ideas into reality? Let’s make them happen, together.

Case study

Helping the RAC transition to Dynamics 365

We helped the RAC transition from an on-premise data management system to Microsoft Dynamics 365, enabling their Claims Department to quickly respond to their customers and continue to deliver a high-quality service.

Dynamics 365 Partner UK

We're a leading Dynamics 365 consultancy

We’re one of the most established Dynamics 365 partners in the UK. Our experienced and certified consultants provide end-to-end Dynamics 365 consultancy services across:

  • Planning
  • Discovery
  • Implementation
  • Support

Whether you want to move to Dynamics 365, or need help remedying your existing system, we’re here to help.

Let’s discuss Dynamics, get in touch today.

Why Microsoft Dynamics 365?

A platform to make yours

Organisations choose Dynamics 365 for more reasons than just its flexibility and native Microsoft integrations:

  • Security & governance: Leverage Microsoft’s enterprise security and governance capabilities to protect and manage your data
  • Data management: Combine data across systems using Microsoft Fabric and Power BI for broad business intelligence
  • Integration: Easily integrate data across internal and third-party systems with thousands of Power Platform connectors
  • Automation & processes: Automate processes to increase user productivity and adoption, reducing repetitive manual tasks
  • Futureproofing: Leverage increasing power and functionality through regular feature upgrades and updates

Benefits of our Dynamics 365 consultancy services

Microsoft Dynamics 365 is an incredibly powerful platform. By working with a team of Microsoft Dynamics 365 specialists, you can use its scale and capabilities to create a system that is truly yours. We’ll help you tailor Dynamics 365 to your requirements, drive user engagement and maximise its value—while helping you avoid common pitfalls once your system is live.

Customisation

We can customise Dynamics 365 to your exact CRM requirements. We always maximise out-of-the-box functionality, but you might want additional development to fulfil your specific requirements and complement your internal processes.

Custom Reporting

Dynamics 365 provides powerful reporting and analytics capabilities. We’ll help you benefit from functionality such as pre-built reports, custom dashboards and Power BI to make data analysis quick and simple for non-technical users, helping inform decisions.

Integration

Microsoft Dataverse provides a unified data schema so apps and services easily integrate. This means Dynamics 365 and Microsoft 365 work seamlessly together, while we can use the Power Platform or custom development to integrate your other data sources.

Workflow automation

You’ll have unique workflows that you’ll need to perform in Dynamics 365. We help organisations extend Dynamics with bespoke automated workflows using Microsoft Power Automate and Power Apps.

Marketing automation

Dynamics 365 can also power your marketing campaigns. We’ll help you use ClickDimensions’s marketing automation platform, built on Dynamics 365, to help you connect with customers and reach your desired audiences

Cost management and system optimisation

We can help you significantly reduce spending by avoiding unnecessary payments for unused functionality and storage, with alternative solutions you might be unaware of.

  • Customisation

    We can customise Dynamics 365 to your exact CRM requirements. We always maximise out-of-the-box functionality, but you might want additional development to fulfil your specific requirements and complement your internal processes.

  • Custom Reporting

    Dynamics 365 provides powerful reporting and analytics capabilities. We’ll help you benefit from functionality such as pre-built reports, custom dashboards and Power BI to make data analysis quick and simple for non-technical users, helping inform decisions.

  • Integration

    Microsoft Dataverse provides a unified data schema so apps and services easily integrate. This means Dynamics 365 and Microsoft 365 work seamlessly together, while we can use the Power Platform or custom development to integrate your other data sources.

  • Workflow automation

    You’ll have unique workflows that you’ll need to perform in Dynamics 365. We help organisations extend Dynamics with bespoke automated workflows using Microsoft Power Automate and Power Apps.

  • Marketing automation

    Dynamics 365 can also power your marketing campaigns. We’ll help you use ClickDimensions’s marketing automation platform, built on Dynamics 365, to help you connect with customers and reach your desired audiences

  • Cost management and system optimisation

    We can help you significantly reduce spending by avoiding unnecessary payments for unused functionality and storage, with alternative solutions you might be unaware of.

Related services

Why Chorus

A leading UK Dynamics 365 Partner

We’re one of the leading Microsoft Dynamics 365 Partners in the UK, specialising in bespoke Dynamics 365 projects and CRM systems for both non-profit and commercial organisations. As a full-service Microsoft Partner, we have deep expertise across the Microsoft technology ecosystem. We can leverage Dynamics 365 alongside Microsoft’s other major clouds, Microsoft Azure and Microsoft 365, to help organisations achieve true digital transformations with Microsoft technology. Our accreditations mean you can trust our consultants to deliver Dynamics 365 consultancy services of the highest quality.

Case study

Building a bespoke animal management system

Discover how we used Dynamics 365 to build a bespoke Donkey Management System for The Donkey Sanctuary, one of the world’s largest equine charities.

Companies we work with

  • A-GAS
  • Bailey
  • Buro Happold
  • ECB
  • esri
  • Essential Pharma
  • Fairtrade Foundation
  • GJE
  • Hills
  • Horseworld
  • Ian Williams
  • RAC
  • Edyn
  • St. Peter's Hospice
  • Suez
  • The Disabilities Trust
  • The Donkey Sanctuary
  • Unite Students
  • University Of Bristol
  • World Animal Protection
  • Ripple Effect

Related Resources