Microsoft Dynamics 365 (D365) is used by many commercial organisations as their central CRM platform, and more charities and not for profits (NFPs) have been selecting it as their CRM software of choice. While there are also many bespoke charity CRM solutions on the market, there are several reasons why more charities are moving towards large-scale CRM platforms typically used by for-profit organisations. This article will look at the reasons why D365 is becoming more popular in the non-profit and membership sectors.
Please note this article originally appeared on MSDynamicsWorld.