Microsoft Dynamics CRM Tip: Unable to export reports

Lighbulbs hanging

As a Microsoft Dynamics CRM developer, I am nearly always working within Microsoft Dynamics CRM and can often come across new error messages. Luckily , the Microsoft Dynamics community is excellent at posting blogs on error messages, issues and solutions.

I came across a new error message the other day when working in Microsoft Dynamics CRM 2011 and trying to export a report, so I wanted to share the error and the solution which helped me to fix it.

This issue occurred in CRM 2011, roll-up 18 within Internet Explorer V11 when trying to go into any Advanced Find and trying to export to Microsoft Excel. This error message appeared:


To solve this, I uninstalled all IE updates. As I was running on Windows 7, this rolled IE back to v9 (see image below). Once this was complete I simply reinstalled Internet Explorer through Windows Update and then exporting reports was working as normal!


Join our Mailing List

Receive our latest technology news and updates straight to your inbox once a month. We will not share your data and you may unsubscribe at any time.