Discover what makes a successful CRM project and learn about Dynamics 365 and the new updates coming in April 2019.
Location: SS Great Britain, Great Western Dockyard, Gas Ferry Rd, Bristol BS1 6TY
Date: Thursday 21st February 2019
Times: 9:30am - 12:30pm
About this Event
This is a small workshop with only 20 people in each session, aimed at those considering Microsoft Dynamics 365 as their CRM system or currently using it but wanting to get more from it.
The event is part of a Microsoft workshop day where we will also be covering Office 365 & SharePoint in the afternoon - you can also book onto this session here.
This interactive roundtable will outline our advice for successful CRM implementations through our years of experience at implementing Microsoft Dynamics CRM/365. We will also discuss Microsoft Dynamics 365 - showing some of its best features and outlining new changes, features that are coming in the April 2019 release and others have been released recently that you may not be aware of. As an informal and relaxed event, we will be welcoming questions and discussion throughout the sessions but there is also dedicated time at the end to ask any specific questions you have and to hear from everyone about their challenges and goals.
09:30 - 10:00 Welcome & Refreshments
10:00 - 10:30 Dynamics 365: Overview and what's included
10:30 - 10:45 Tea & Coffee
10:45 - 11:30 How to implement and maintain a successful CRM system
11:30 - 12:00 Q&A
12:00 - 12:30 Lunch (and optional demo of Dynamics 365 for those interested)