Outlook Training

Increase Outlook productivity through this one day course




This course is an introduction to the core features of Microsoft Outlook and its primary uses. Microsoft Outlook is for many a portal to organising their working lives and knowing how to fully utilise Outlook’s features will increase your productivity and efficiency.

The contents of this course covers the core features of Microsoft Outlook for managing your E-mail, calendar, tasks and introduce you to groups.

Microsoft Outlook 2013 will be used as the basis for the course although there are sections on new features introduced in Outlook 2016 and using Outlook Online.




This is currently only available as a traditional classroom course. This can be delivered from our training centre or from your offices.


Target Audience

Delegates who are new to Microsoft Outlook or Microsoft Outlook 2013.  


Software Versions

This course is applicable to Microsoft Outlook 2013 but incorporates a section on Microsoft Outlook 2016.



There are no prerequisites for this course.


Group Discount

5+ group = £200 per person (exc. VAT)

8+ group = £150 per person (exc. VAT)

Course Contents


Main Navigation Screen
Customising Main Screen
Practical Exercise


Composing an E-mail
Setting priority
Viewing Options
Deferring Messages
Voting Buttons
Read Receipts
Tables, Illustrations, Special Text and Symbols
Practical Exercise


E-mail Attachments

Sending Attachments vs Sending Links
Opening / Previewing Attachments
Saving / Printing Attachments
Practical Exercise


Distribution Lists and Contacts


Accessing and Adding
Creating / Editing / Deleting a Private Mailing List
Practical Exercise


Managing Your Inbox

Creating Folders and Views
Moving Messages into Folders
Deleting Messages and Auto-archive policies
Creating Search Folders
Flagging E-mails
Practical Exercise



Automatic Replies (Outlook 2007: Out of Office Assistant)

Internal / External Replies
Practical Exercise



Yours, Others, Everyones
Appointments and Meetings
Creating, Inviting, Scheduling
Rooms – Checking and Resolving Conflict
Practical Exercise



Creating, Managing and Categorizing
Recurring with Alerts
Practical Exercise



Outlook Online

Outlook Groups







Classroom Learning

This course is currently only available as classroom learning.


Traditional classroom learning is still one of the most effective ways to learn. Our classroom training has the trainer delivering all the course information to the class with practical exercises and questions and answers throughout the entire session.


We can offer the course at our training facilities, just outside Bristol. If you would like us to deliver training from your offices please contact us. 

What next?

You can check available dates and book onto the course below and download the course information below. 
If you have any questions, or would like to discuss other options please contact us. 

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