Training FAQs

Find the answers to common training questions

If any of your questions aren’t answered below then please contact us by emailing or calling us on 01275 398925 and we will be happy to help.


Where are you located?

We are based in Portishead, just outside of Bristol and only 5 minutes off the M5. To view our location on a map, go to our Contact page. We are located just next to Sainsbury’s.


How much does training cost?


Our one-day courses cost £250 per delegate and our half-day courses cost £125 per delegate. These prices are exclusive of VAT.


Is there group discount?


Yes, you can take advantage of our group discount when booking for groups. Prices are:

5+ people = £200 each (one-day) or £100 each (half-day).

8+ people = £150 each (one-day) and £75 each (half-day).

Please book via the relevant course page and select the group discount ticket on checkout. 


Do you provide lunch?

All of our one-day classroom training courses include lunch (sandwiches, crisps & drinks) and there is unlimited complimentary tea and coffee throughout the day. Our half-day courses do not include lunch.


Is there a nearby hotel?

Yes, if you wish to stay overnight there are a number of local hotels. The closest are: 

  • Premier Inn (0.1 mile) Wyndham Way, Portishead, Bristol, BS20 7GA, Tel: 0871 527 8898. Visit website.
  • Travelodge (0.8 miles) Harbour Road, Portishead, Bristol, BS20 7DE, Tel: 0871 984 6514. Visit website.

Will I get more information before the course?

You will receive further information via email prior to the course, as well as reminders. If you have any questions before the course you can contact us and we would be happy to help. 


What are the cancellation terms?

You can view our training cancellation terms here.


Do I receive a certificate?

Yes! All course attendees will receive a certificate at the end of the course and we will also email you a copy. 


What times do the courses run?

One-day courses run from 9:30am – 4:30pm. Half day courses can be 10am – 1pm or 2pm – 5pm.

Find out more information

About Training

An overview of our training services.

Our Training Facility

Find out all the information about our training centre at our offices and how to find us. 


An overview of our Microsoft training courses.