Last year, Microsoft changed Microsoft Dynamics CRM to Microsoft Dynamics 365; combining their CRM solution with Finance and Operations applications. As well as bringing all these business applications together into one package, Microsoft also made Microsoft Dynamics 365 available in two different editions: Business and Enterprise.
As a quick overview, Business edition is available for under 300 users and a 'configurable' system for SMB's, while Enterprise can be used by any size organisation and allows complete customisation.
At its launch, Dynamics 365 was only available in Enterprise edition; with Sales, Customer Service, Field Service and Project applications. (Dynamics 365 for Marketing is not yet available for Enterprise but planned for Spring 2018, following Microsoft's announcement to retire Microsoft Dynamics Marketing.)
With no SMB offering at launch, Microsoft decided to launch an SMB promotion - allowing smaller organisations to buy Dynamics 365 Enterprise edition at a lower cost until the release of Business edition.
While no dates have been given for the release of Business edition, Microsoft have released the Financials app and have been releasing more information around the new Business Sales app, suggesting they are preparing for a release. (Again, the Marketing app for Business edition is not expected until 2018).
If you are considering Microsoft Dynamics 365 and have less than 300 CRM users, then now is the ideal time to evaluate Dynamics 365. If you are planning on using Enterprise edition then you may be able to take advantage of the SMB promotion for heavily discounted licensing.
The SMB Promo is for new customers to Dynamics 365 only and as mentioned, is available until the release of Business Edition. This allows organisations to purchase Dynamics 365 Enterprise at the cost of Dynamics 365 Business. Once purchased, this promotion is renewable at the promotion cost until 1 Dec 2019 (giving three years of reduced licensing).
There are maximum seat allowances; if you go over the seat allowance then you will need to pay traditional licensing costs for all licenses as you are unable to mix and match licenses. For example, buy 25 Sales Apps via the promotion and then purchase 30 Sales Apps at original cost.
If you do not qualify for the SMB promotion, then you can find full licensing details in our Dynamics 365 pricing and licensing guide. As Microsoft licensing can be complicated and vague we have tried making life easier by creating a simple guide to help explain Microsoft Dynamics 365 licensing.