Last year Microsoft announced the launch of two new data centres based in the UK, making Microsoft the first tech giant to open UK-based data centres. At the time of launch only Office 365 and Azure services could be provided but Microsoft have just announced the launch of Microsoft Dynamics 365. This makes Microsoft the "first global cloud provider to offer a complete cloud from data centres in the UK" - with their UK offering including Microsoft Dynamics 365, Office 365 (which includes SharePoint) and Azure. This allows businesses to implement a unified Microsoft stack while ensuring all their data remains in this country.
Taking advantage of cloud computing and the benefits it brings is a top priority for organisations. Whether organisations choose to adopt a cloud-only or hybrid cloud strategy can depends on organisational requirements, goals and limitations but it is clear that the future of IT and 'digital transformation' involves cloud technology. While some barriers around the adoption online services have been inaccurate, there have been genuine reasons why organisations could not use cloud-based software, such as Microsoft Dynamics 365. One of these was the concept of data sovereignty.
According to TechTarget "Data sovereignty is the concept that information which has been converted and stored in binary digital form is subject to the laws of the country in which it is located." Organisations that are legally bound to keeping their data in the UK, such as law firms, have been forced to remain on-premise and miss out on the benefits of cloud-based software. Therefore, the introduction of Microsoft Dynamics 365 to UK data centres means that UK organisations can now take advantage of online CRM, while ensuring all data remains in the UK. What's even better is that two data centres means that any form of geo-redundancy (keeping a second set of data in a separate data centre) will still mean that both sets of data is stored in the UK.
The launch of all of Microsoft services from the UK is well-timed, coming a few weeks after Microsoft also announced that all their services would be GDPR compliant by the deadline of May 2018. With the General Data Protection Regulation (GDPR) coming into effect in just over one year, organisations must be planning ahead to ensure that they are compliant and have a clear strategy for gathering and managing data. Adopting or using Microsoft services is a successful step in the right direction but only forms one aspect of the compliancy process. You can find out more about how Microsoft are committed to help with GDPR here.
Microsoft Dynamics 365 was formerly known as Microsoft Dynamics CRM and now combines CRM and ERP software into one platform. As a powerful .NET platform, Dynamics 365 can be customised and configured to unique requirements, allowing organisations to manage any form of data within Dynamics 365.
Whether being used out-of-the-box in a traditional sense to manages your sales process, or being tailored to manage non-traditional requirements; Microsoft Dynamics 365 gives you the flexibility to be unique alongside the confidence of a robust platform.
Our pricing and licensing guide explains how Dynamics 365 is licensed and what is included to help you choose the most suitable licensing.
Remember it's always best to speak to a CRM partner to ensure you choose the most suitable and cost effective licensing for your organisation; please contact us.