Key Client Technical Consultant

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As a Key Client Technical Consultant, you will act on behalf of Chorus and be the dedicated consultant for one of our key clients who have a keen focus on continual improvement and growth. You will work closely with the client’s IT & Projects director to assist the client with achieving their business, compliance and technology goals.



Person Specification

  • A wide range of technical skills
  • The ability to communicate at all levels of business and articulate technical solutions clearly to a non-technical audience
  • Excellent written skills writing technical diagrams, configuration and business documentation
  • 3 years+ experience in Managed Services or large scale/complex technical solutions
  • Experience in Hyper-V environments with experience in virtual server deployments and support
  • MCSE or equivalent experience

Key Responsibilities:

• Be the face of Chorus and act with the best interests of both the client and Chorus
• Advise our client’s IT director, IT Development team and the wider business on all aspects of IT
• Assist the client with the continuous improvement of their IT systems with a focus on Information Security, continual improvement and adhering to wider business goals
• Assist in the creation and maintenance of policies and procedures to meet the ongoing requirements of accreditations such as Cyber Essentials / ISO27001 / GDPR
• Ensure the clients targets for achieving accreditations are met (Cyber Essentials +, ISO27001 etc)
• Seek opportunities to “work smarter, not harder” and use automation for the delivery of both compliance and efficiency in the delivery of IT services
• Work alongside the client’s chosen external partners where required to achieve common goals
• Maintain awareness of and follow Chorus’ company procedures and guidelines, including security, regulatory and quality related matters (and how these fit with clients)
• Comply with all relevant legislative and legal requirements including industry regulations, employment law, Data Protection and Health and Safety
• Demonstrate behaviours that promote Chorus’ values
• Undertake any other duties as reasonably requested
• Work with the wider Chorus team to Architect and deliver solutions to the client
• Represent Chorus on the client’s Change Management Board and Information Security Group
• Present solutions to Chorus and the client
• Produce Detailed solution documentation
• Act as Technical Lead role for projects to support project management activities and to provide a consistent single technical contact

Experience with the following:

  • Working within a Technical Lead/ Key account capacity
  • Enterprise-grade storage
  • Mobile device management
  • Microsoft Windows Server 2008/2012/2016
  • Office 365
  • Enterprise grade Firewalls/Routers/Switches
  • SIP/VoIP technologies
  • Minimum 2 years exposure to Virtualisation technologies e.g. Hyper-V/ VMware
  • 2-Factor Authentication
  • Microsoft Azure/Cloud technologies
  • Microsoft Desktop technologies (Windows 7 onwards)
  • Powershell
  • Cloud managed WiFi
  • Security products e.g SIEM solutions / Intrusion Prevention / DLP / NAC

Why work for us?

We have big plans to continue growing, and we want to support and recognise our staff along the way. As we work in such a fast-paced environment we ensure staff knowledge stays updated, relevant and certified through our internal training scheme – which you help to dictate. We believe in a relaxed and enjoyable work place and we appreciate rewarding hard work. Benefits include company pension scheme, childcare vouchers, a range of social events, a fantastic staff area and much more. Find out more about what it’s like to work at Chorus here.


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