Your CRM system is a long-term investment that will be integral to the way your business works. However with the speed and scale that technology evolves, historically systems can become outdated and can fall behind releases. Microsoft Dynamics CRM previously followed and irregular release pattern but now updates and roll-ups are released a few times every year.
Missing updates and roll-ups can have a serious impact on your CRM system – in terms of usability and supportability, not to mention the problems caused when a major upgrade is requested. For example existing CRM 2011 deployments wanting to move to the latest 2015 version now have to upgrade their data through 3 data upgrades (2011 >> 2013 >> 2013 SP1 >> 2015), as well as significant code syntax changes. By investing in CRM software assurance your CRM system is continually kept clean, fully functional and beneficial to your organisation, instead of playing catch up or causing long periods of downtime.
As Microsoft Gold Partners for CRM, we understand Microsoft licensing and can consult and advise your business on the best deployment options and license types to ensure your business benefits from the most cost effective but robust solution. Find out more about our accreditation's here.