
Background
Ian Williams is one of the UK's largest property services companies, working in over 400,000 homes each year. It employs around 1,000 staff across 14 national sites and over 350 of these staff rely on IT for their day-to-day responsibilities.
After issues with the previous supplier, IT Manager, Steve Harvey invited three companies to tender, including Chorus. “I had previous encounters with Chorus’s founder, Mark Taylor and I knew him to be very competent, both technically and in managing his company. By this time they’d grown to a size appropriate to managing IT for a company of our size. They proved to be competitive, knowledgeable and willing to include ‘spike’ input in a fixed quarterly charge, which is key for managing cash flow. For example, setting up laptops and PCs is all inclusive rather than being charged separately.”