3rd Line Engineer

  • POSITION:Full time
    Portishead, Bristol

The Opportunity

We are recruiting a 3rd Line Engineer to join our Technical team to support our broad client base and deliver innovative projects using the latest Microsoft and cloud technologies (such as Microsoft 365 and Azure). We are a cloud-first organisation and help our clients to embrace the latest solutions, as a result we are looking for people who are committed to staying ahead of industry updates and approaches and want to continually evolve their knowledge and experience.

If you have strong Microsoft experience and enjoy working with the latest solutions, then we can provide you with an excellent opportunity to develop your career, experience, and certifications as you work with our expert team to deliver projects and support to a range of exciting clients.

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The Role

Project Delivery

As a 3rd line engineer, you will work with the projects and technical pre-sales team to deliver successful projects to our clients. We are looking for someone that can work as part of strong team but also work autonomously and take ownership of their projects to ensure successful delivery.

Microsoft and cloud focus

As Microsoft Gold Partners, typical projects may include Office 365 migrations, Azure workload migrations, Intune mobile device/app management, MFA rollouts and implementing security technologies (such as the Advanced Threat Protection suite). Previous experience with modern cloud Microsoft technologies is required but certification is not necessary as we can help you pass the latest Microsoft training and exams, while giving you great breadth of experience across the technologies.


You will also provide 3rd line support, helping with complex problem and incident resolutions that have been escalated from 1st and 2nd line teams, as part of our Managed Services and Cloud Services.


You will mainly be based at our offices in Portishead, just outside of Bristol and off the M5 with great access and free parking but the role also includes off-site work at client sites.

People walking in lobby

About us

Chorus are an award-winning Managed Service Provider, specialising in Microsoft technologies and working with leading private and public sector organisations across the UK.

Founded in 1999, we have continued to innovate and evolve our services so that we always deliver the latest cutting-edge solutions with a cloud-first approach and exceptional customer service.

Chorus awards


Extraordinary results start with amazing people; we look for people with passion and drive and in return we provide you with an excellent platform to develop your career, knowledge and experience while helping our clients tackle exciting challenges.

  • Support with latest training and certifications
  • Excellent growth and advancement opportunities
  • Fantastic staff and family social events and annual awards
  • Modern office and staff area: pool table, PS4s, table football, arcade games
  • Free parking, fruit and drinks
  • Other benefits: company pension, childcare vouchers, discounted gym membership

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