Service Desk Apprentice

We’re Chorus, a fast-growing MSP based near Bristol and one of the UK’s most accredited Microsoft partners. We’ve grown a lot since we started in 1999 and offer award-winning IT and Cyber Security services to help our clients get the most from their technology. Our success has been thanks to our people, and we’ve worked hard to develop a fantastic culture to attract and retain some of the best tech talent in the South West. With a clear vision and core values, a wide range of great benefits, strong team culture and real focus on personal development, we’re excited to be expanding and looking for a motivated Service Desk Apprentice to join our team and play a key part in our success.

  • POSITION:Full time
  • LOCATION:
    HYBRID REMOTE / PORTISHEAD, BRISTOL

The Role

The Opportunity

So, if you're looking to kickstart a career in one of the fastest growing industries this millennium this opportunity is for you. We are looking for strong individuals with ambition, determination, a real interest in technology and positive mindset to join our team. You will be someone who prides yourself on staying on top of latest technological developments and on delivering a positive experience to our varied customer base through exceptional customer service. With ambitious growth plans over the next five years, there will be plenty of opportunity for personal development and progression within the business. We pride ourselves on developing our staff and promoting from within wherever possible.

Requirements

Desired skills and personal qualities

    • Communication skills
    • IT skills
    • Customer care skills

Qualifications

  • GCSE or equivalent English (Grade 4/C or equivalent) Desired
  • GCSE or equivalent ICT related qualification (Grade 4/C or equivalent) Desired
  • GCSE or equivalent maths (Grade 4/C or equivalent) Desired

Location

After an initial induction and training period you will benefit from a hybrid working pattern with time spent working in the office and at home, in order to achieve that perfect blend of working within a strong team, whilst also maintaining the flexibility and benefits of working from home.

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About us

Chorus is a transformative Managed IT & Cyber Security Provider. We’re on a mission to help organisations embrace secure cutting-edge Microsoft technologies to help them transform and succeed, underpinned by our 24/7/365 service desk and Cyber Security Operations Centre (CSOC).

Today, too many companies have to compromise when choosing an IT partner. Large IT service providers often deliver an anonymous and inflexible service, whilst smaller IT partners can be enjoyable to work with, but lack the maturity and capability to deliver. We offer a unique alternative that gives our clients the best of both worlds, by delivering enterprise-level IT services but with the agility and personality of a closely trusted partner. Through our advanced technical capabilities, service excellence and exceptional people, we build long-lasting partnerships that help our clients benefit from true IT transformation.

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What can we offer you?

  • Training & Development support with latest certifications and internal team knowledge sharing through regular Lunch & Learns
  • Excellent growth and advancement opportunities to help your with career progression
  • Employee recognition scheme with vouchers and prizes and annual employee awards
  • Regular company social events and team activities
  • Wide variety of benefits: company pension, childcare vouchers, discounted gym membership, referral bonuses
  • Modern office and staff area with PS4, pool table, consoles, table football, arcade games and kitchen
  • Free parking, fruit, drinks and chocolate
  • Hybrid working

What to find out more? Why not hear from our people on Glassdoor.

Chorus team member working on service desk

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