Functional Consultant

We’re Chorus, a fast-growing MSP based near Bristol and one of the UK’s most accredited Microsoft partners. We’ve grown a lot since we started in 1999 and offer award-winning IT and Cyber Security services to help our clients get the most from their technology. Our success has been thanks to our people, and we’ve worked hard to develop a fantastic culture to attract and retain some of the best tech talent in the South West. With a clear vision and core values, a wide range of great benefits, strong team culture and real focus on personal development, we’re excited to be expanding and looking for motivated Functional Consultant to join our team and play a key part in our success.

  • POSITION:Full time

The Opportunity

The Role

As a Functional Consultant, you will work closely with both internal & external stakeholders to gather requirements; understanding what the client wants and designing solutions to meet their needs. Where you are the technical lead, you will be responsible for overseeing all aspects of the implementation and scope of the project, supported by the Biz Apps team.

Key Responsibilities

  • Consultancy including, but not limited to, pre-sales and supporting the sales team in demonstrations, tender responses, business process analysis and implementation as well as training of end users
  • Work closely with clients & the internal project management team to scope requirements. Challenging their current processes and the motivation for their requirements
  • Analyse the client’s business and understand their objectives so you can advise on where D365 will add value to their business, maximising ROI
  • Design & document solutions to a sufficient level of detail to allow the development team to add the technical detail
  • Provide advice during the implementation cycle, including configuring and customising D365
  • Advise & support junior developers on the solutions you have designed
  • Advise clients of technical risks in order that they can make informed decisions
  • Assess requirements and highlight impact or risk to integrated solutions or teams
  • Participate in generating estimations for implementation tasks
  • Design data migration approaches and mappings to support the client and technical team on delivery of data migrations
  • Run training sessions with end users
  • Collaborate with PM team to develop delivery plans
  • Where required, assist development team to deliver technical solutions
  • Maintain awareness of, and follow Chorus company procedures and guidelines
  • Comply with all relevant legislative and legal requirements
  • Demonstrate behaviours that promote our values
  • Undertake any other duties as reasonably requested


After an initial induction and training period you will benefit from a hybrid working pattern with time spent working in the office and at home, in order to achieve that perfect blend of working within a strong team, whilst also maintaining the flexibility and benefits of working from home.

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About us

Chorus is a transformative Managed IT & Cyber Security Provider. We’re on a mission to help organisations embrace secure cutting-edge Microsoft technologies to help them transform and succeed, underpinned by our 24/7/365 service desk and Cyber Security Operations Centre (CSOC).

Today, too many companies have to compromise when choosing an IT partner. Large IT service providers often deliver an anonymous and inflexible service, whilst smaller IT partners can be enjoyable to work with, but lack the maturity and capability to deliver. We offer a unique alternative that gives our clients the best of both worlds, by delivering enterprise-level IT services but with the agility and personality of a closely trusted partner. Through our advanced technical capabilities, service excellence and exceptional people, we build long-lasting partnerships that help our clients benefit from true IT transformation.

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What can we offer you?

  • Training & Development support with latest certifications and internal team knowledge sharing through regular Lunch & Learns
  • Excellent growth and advancement opportunities to help your with career progression
  • Employee recognition scheme with vouchers and prizes and annual employee awards
  • Regular company social events and team activities
  • Wide variety of benefits: company pension, childcare vouchers, discounted gym membership, referral bonuses
  • Modern office and staff area with PS4, pool table, consoles, table football, arcade games and kitchen
  • Free parking, fruit, drinks and chocolate
  • Hybrid working

What to find out more? Why not hear from our people on Glassdoor.

Chorus team member working on service desk

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